Our Process

What happens from the initial contact to your first restaurant opening?

What happens when? From the initial contact to your first restaurant opening, we have a standard procedure for franchise candidates that usually take nine months to a year from the initial contact to the opening of your first Russo’s restaurant.

  • Application Online

    On our website, you’ll download a more detailed questionnaire about your background and experience and also, your financial resources. This will help us make a fuller evaluation of your application.

    You’ll also download the Confidentiality/NonDisclosure Agreement, which is necessary to assure the security of all information that we exchange during the candidacy process. A signed and returned NDA is necessary for us to proceed.

  • Phone Interview

    Together we’ll schedule a telephone call with our franchise representative. In this first person-to-person contact, we’ll ask about your experience, current projects, vision of how you would like develop Russo’s in this country or elsewhere, how you got to know Russo’s, etc. We’ll answer whatever general questions you may have about our company.

  • Discovery Day

    We’ll help you organize visits to one or several Russo’s locations, where you can meet some of our representatives and successful franchisees, tour their restaurants, and learn about their experiences as Russo’s franchise owners.

  • FDD Review

    Once we determine a location, we’ll formulate an initial agreement about how to set up your franchise as single or multi-unit, define your scope of territory, number of outlets, timeframe for expansion, etc.

  • Signing the Contract

    Once all details have been finalized by our legal team, the moment has arrived at last: We will be able to welcome your team to the RUSSO’s family by signing the Franchise Agreement. A Development Agreement will then follow suit, as you gradually expand in accordance with our agreed time schedule.

  • Training and Support

    Full support for front and Back of the house training.

    Operations Manual and Food and beverage Manuals provided to new all franchisees.

    Full cycle support during new openings.

  • Pre-Opening of Restaurant

    In cooperation with us and our partners, you’ll plan and construct your first restaurant, hire and train restaurant management and staff, and set up the supply chain.