Pizza Franchising – The Common Questions

May 30, 2017

The Russo’s Franchise Team was in high demand at the Franchise Expo at NRG Park in Houston May 20 – 21.

The two-day event is one of the largest in our home city designed to present franchise business opportunities to entrepreneurs. The team hosted a constant stream of visitors at our booth interested in learning about the pizzeria business.

And we had a lot of great news to tell them – how Nation’s Restaurant News named us one of the Top 20 Emerging Brands in 2016, how our food and labor costs are some of the lowest in the industry, and how we use the best ingredients to make our foods fresh, homemade every day.

And then there was our most exciting news – our latest store model that is a perfect fit for malls, strip centers and airports. It offers a smaller venue (1,200 to 1,500-square feet) with fast-paced counter service, and dine-in, takeout, delivery and catering. Three store models, four revenue streams and we offer some of the freshest food around. It made for great convention conversation.

But the best thing about these shows is the many questions we’re asked. Whether we’re in Houston or Timbuktu, some questions are universal.

Here are some of our most common questions answered. If you’d like more information about a Russo’s franchise opportunity, be sure to check out our website at

What makes Russo’s different?

We don’t do things the old-fashioned way. We make everything fresh in our stores daily. Fresh pizza dough, never frozen. Made from scratch sauce, fresh toppings, fresh dishes. Customers realize it when they taste our menu items and New York-style pizza, and that’s what keeps them coming back.

How much money am I going to make?

Whether it’s the first question or not, this one always seems to work its way into the conversation. And we get it. It’s an important one to get answered. Our return on investment is phenomenal for the industry – and you can find all the financial details on Our stores offer four different revenue streams – dine-in, takeout, delivery and catering. When you combine that with our updated designs for our stores and our authentic, chef-inspired cuisine, it drives success.

How much is Chef Russo involved in the business?

Chef Russo is hands on, but we also allow our franchisees to run their own business too. He’s always looking for new sources for the freshest products we can use to make our menu items. He travels to Italy every year to learn about the latest on olive oil production and other innovations in cooking. He’s the creative mind – all our recipes come from him. He stays in touch with all our franchisees to hear about what’s happening in the stores so he can help them. And they all know they can call him anytime.

My family has a great recipe for gumbo, fried fish, steak, coffee cake (fill in the blank here) and if I open a Russo’s I’d like to add it to the menu.

No one is more appreciative of family recipes than we are – some of ours are 100 years old. So we’re always respectful when asked something like this. But the answer’s always the same. We’re not looking to expand our menu in this way. We pride ourselves in authentic New York-style pizza and fresh, homemade Italian from recipes handed down in the Russo family for more than a century. That’s what our customers expect and that’s what we’re going to be making.

If I can find a cheaper source for cheese and other products to make the pizza can I substitute it?

Another one where we respect the question, but the answer is always the same. We have a motto at Russo’s – “If it isn’t fresh, don’t serve it.” To make a true New York-style crust you need the right flour, not a cheaper substitute. The tomatoes for our homemade pizza sauce are grown in California, our pizzas are topped with mozzarella cheese from a Wisconsin dairy farm. Our fresh, real ingredient make our dishes have the highest quality with the best flavor. So, no, we’re not going to change that with lesser ingredients.

How much money do I need to have to open a Russo’s?

The second most popular money question we are asked. The answer again varies on which restaurant model you are interested in. has all the information, including our financial details, which is where we direct people for the information. That’s also where you can contact us for more information.

Ready to join the family?

Why Russos New York Pizzeria is the #1 Pizza Franchise in the Industry and Checks all the Boxes.

With our expertise and experience, Russo's is the best franchise to buy with global franchise opportunities because we are:

Hand-Crafter New York-Style Pizza. Authentic Italian Flavors. Family-Driven Experiences. Own a Slice of the $46 Billion Industry. 

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*This is not an offer to sell you a franchise. An offer can only be by the prospectus in the form of a Franchise Disclosure Document (FDD). The FDD will be presented to you at a meeting set up at your convenience. A new franchisee’s individual financial results may differ significantly from the results stated.

Figure reflects the Average Unit Volume (AUV) for the top 50% of US franchised restaurants that opened before January 1, 2022 and operated throughout the 2022 calendar year under the same ownership as published in Item 19 of our 2023 FDD. The financial performance representations contained in Item 19 of our 2023 FDD also include (1) average system–wide net sales for all US franchised restaurants opened before January 1, 2022 and operated throughout the 2022 calendar year under the same ownership, (2) range system-wide net sales for all US franchised restaurants opened before January 1, 2022 and operated throughout the 2022 calendar under the same ownership and (3) median system-wide net sales for all US franchised restaurants opened before January 1, 2022 and operated throughout the 2022 calendar year under the same ownership.