Why is Russo’s a rewarding franchise opportunity? Guillermo Medellin, a multi-unit franchisee of three Russo’s locations in the Houston area, shares his thoughts:
HOW LONG HAVE YOU BEEN FRANCHISING WITH RUSSO’S?
I’ve been with the Russo’s family since 2009 – I first purchased an existing location and then started up two more, one in 2014 and the other in 2015.
WHAT ABOUT RUSSO’S APPEALED TO YOU?
The concept itself is excellent – fresh, New York-style brick-oven pizza and original Italian recipes created with fresh, natural ingredients. Customers can dine in a casual, pleasant New York pizzeria ambiance, and there are lots of great opportunities in delivery and catering. The food itself is delicious!
HOW HAVE YOU FOUND THE HOME OFFICE SUPPORT?
I’ve found that the entire home office team is there for me when I need them.
WHAT ADVICE DO YOU HAVE FOR OTHERS LOOKING INTO A RUSSO’S FRANCHISING OPPORTUNITY?
Be sure that you understand the restaurant industry and the demands of a business of this kind. I have found that in a hospitality/customer service oriented field, a good basic understanding of business management is key, and experience leading and motivating people are necessary for success.
WHAT IS YOUR FAVORITE MENU ITEM?
It’s hard to pick just one favorite, but my top selections are the Spinach, Kale & Artichoke Pizza, Penne ala Vodka, Prosciutto Arugula Pizzoto, Eggplant Rollatini, Chicken and Kale Pesto Pasta and Tomato Basil Soup.
WHAT IS THE MOST GRATIFYING PART OF YOUR JOB?
It’s very gratifying to work with a great staff and to be recognized by our customers for our food, service and ambiance. I also love all of the opportunities we have to get involved with our community through Russo’s.
For the second year in a row, the Russo’s system-wide sales grew more than 20% with Average Unit Sales up over 24%. Visit us here to discover more about domestic and international franchise opportunities with Russo’s New York Pizzeria!